Degraded Spam filtration (In Progress)
- Priority - Low
- Affecting System - DirectMX
We have become aware that the DirectMX platform has failed to update anti-spam settings for at least 24 hours, resulting in a slight increase in spam being delivered to end users. We are aware of this issue and are actively investigating.
This issue has been isolated to a hung process, and has been resolved, and definition updates have been completed.
- Date - 12/09/2016 11:41 - 12/09/2016 12:21
- Last Updated - 12/09/2016 12:21
DirectMX Software Maintenance (Scheduled)
- Priority - Medium
- Affecting System - DirectMX Email Firewall Platform
| DirectMX Maintenance Notification
Dear valued Data102 customer,
Please be advised that Data102 will be performing service impacting maintenance to the DirectMX email firewall platform.
Who: All Customers using DirectMX
When: 02/11/2016 10:00PM -- 02/12/16 01:00AM
Where: DirectMX email firewall platform
Why: Platform software update
Data102 will be upgrading the software for the entire DirectMX platform to bring online additional features such as email continuity, archiving, and secure messaging.
Email flowing through DirectMX may be spooled or delayed during the maintenance window. The procedure upgrades components independently, resulting in significantly reduced service impact.
If you have any questions about this maintenance, please contact us directly and reference Ticket Number: 119605
Data102 Operations Team
|You are receiving this email because you are listed as an authorized contact for a customer of Data102.
To stop receiving these notices, please contact us as above. Thanks!
- Date - 02/11/2016 22:00 - 02/12/2016 01:00
- Last Updated - 02/05/2016 12:42