Call Recording
*1 – one touch call recording
When you are involved in a phone conversation, if your extension has the call recording features active, you can record calls by pressing *1. A custom sound file, which is chosen in the MagnaVoIP web interface, can be also played when call recording starts. In order to stop a call recording, you must press *1 again.
*0– one touch conference recording
When you add a new conference extension, you must define its recording behaviour using the radio buttons from the Record conference conversations setting. The available options are:
Note
Keep in mind that the custom sound file chosen from the MagnaVoIP
interface to notify about recording events is played.
• Always - When this option is enabled, all scheduled conferences will be recorded.
• Never - When this options is enabled NO scheduled conferences are recorded.
• User's choice - When this option is enabled a new setting will appear in the Schedule Conference page. The Record conference conversations settings allows the user to choose his recording preferences.
There are 3 available options:
◦ Never - No scheduled conference call will be recorded.
◦ When pressing *0 - The scheduled conference call will be recorded only when *0 is pressed. To stop the recording press *0again.
◦ All calls are recorded - All scheduled conference calls will be recorded.
• When involved in a conference started by yourself, you can record all conversations by pressing *0#. This is available only if you are logged in as admin. Otherwise, pressing *0# will render the available member count.
In order to stop a call recording, you must press *0# again.
Note
Pressing *0# will record the conference only if you have selected the User's choice option for the Record conference conversations setting, available in the Edit Conference Extension page.