Preface
Who Should Read This Guide
All MagnaVoIP HostedPBX extension owners should read this. The guide describes how you can interact with the system using the phone terminal keypad.
This guide assumes that your phone is functional. We advise you to read the Getting Started guide if you have trouble setting up the phone terminal.
Chapter 1
Getting Started
Understanding Local and Extended Local Extensions
MagnaVoIP is designed to work in many different environments. This flexibility is guaranteed by the design and implementation features. Understanding the system is vital, that is why we recommend you to read the
MagnaVoIP User’s Guide first.MagnaVoIP can serve as the PBX system for a small, medium or large company.It can outsource the communication services and provide advanced functionalities and low cost calls.
Unlike IP numbers, phone numbers must be easy to remember, as there is no DNS service available to translate the person’s name into his phone number.
Company employees use internal extensions to call their colleagues. Such internal extensions are easy to remember because they are short and most of them have two, three or four digits.
Every Client with His Own Namespace
MagnaVoIP implements easy to remember phone numbers. Every client has a completely separate namespace for their extensions. The extensions can have two, three, four or five digits based on the administrator’s preferences. These phone numbers are called local extensions. When a charging plan that allows local calls is applied on an extension account, the extension can call other extensions that belong to the same client by simply dialing their extension number on the phone keypad. On a MagnaVoIP server an extension has to be able to call other extensions.
- 85 Users Found This Useful
