Option9 Star Codes

Option9 supports numerous feature and star codes, and has the ability to customize them per-customer. As such, this is not an exhaustive list and your star codes may differ from those below.

 

Generally Supported Star Codes

*40 Activate Forward
*41 Set Forward Busy Destination
*42 Set Forward No Answer Feature
*50 Agent Login for One Call
*51 Agent Login
*52 Agent Logout
*55<Call Park Destination> Retrieve a call from a Call Park Queue
*67<10 or 11 Digit phone number> To Connection w/ Privacy DID 11 Digit 
*69 Last Call Return
*72 Set Forward Destination
*73 Disable Forward
*77 Activate Reject Anonymous
*78 Activate Do Not Disturb
*79 Disable Do Not Disturb
*82 Activate privacy/caller-id block
*83 De-Activate privacy/caller-id block
*87 Disable Reject Anonymous Call
*90 Activate Forward Busy
*91 Disable Forward Busy
*92 Activate Forward No Answer
*93 Disable Forward No Answer
*98 To Voicemail - Password Only

 

Additional Feature Codes

03<Extension> Send to user's voicemail
07<extension> call pickup
08<extension>
*80<extension>
intercom / auto-answer
*3<extension> mid-call transfer
799[0-9] directed park-trieve from parking
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