10 - Call Recording

Call Recording

 

*1 – one touch call recording

When you are involved in a phone conversation, if your extension has the call recording features active, you can record calls by pressing *1. A custom sound file, which is chosen in the MagnaVoIP web interface, can be also played when call recording starts. In order to stop a call recording, you must press *1 again.

 

*0– one touch conference recording

When you add a new conference extension, you must define its recording behaviour using the radio buttons from the Record conference conversations setting. The available options are:

 

Note

Keep in mind that the custom sound file chosen from the MagnaVoIP

interface to notify about recording events is played.

• Always - When this option is enabled, all scheduled conferences will be recorded.

 

• Never - When this options is enabled NO scheduled conferences are recorded.

 

• User's choice - When this option is enabled a new setting will appear in the Schedule Conference page. The Record conference conversations settings allows the user to choose his recording preferences.

There are 3 available options:

◦ Never - No scheduled conference call will be recorded.

◦ When pressing *0 - The scheduled conference call will be recorded only when *0 is pressed. To stop the recording press *0again.

◦ All calls are recorded - All scheduled conference calls will be recorded.

 

• When involved in a conference started by yourself, you can record all conversations by pressing *0#. This is available only if you are logged in as admin. Otherwise, pressing *0# will render the available member count.

In order to stop a call recording, you must press *0# again.

Note

Pressing *0# will record the conference only if you have selected the User's choice option for the Record conference conversations setting, available in the Edit Conference Extension page.

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