The below Option9 end-user training videos are a quick way to get day-to-day users up to speed on how to use the majority of Option9's features.
- Intro (2:05)- The lesson plan for all the items covered in these training videos
- Manager Portal (4:03) - How to use the portal.option9.net, including the Attendant Console, User Profile, the User Dashboard
- Messages (6:00) - All tabs merged into a single video. Below tabs are broken into individual videos.
- Voicemail tab (1:44) - How to utilize Option9 voicemail web interface
- Chat tab (1:15)- How to utilize Option9 intra-company chat feature
- Settings tab-(3m) - How to configure voicemail settings, greetings, and notifications
- Voicemail tab (1:44) - How to utilize Option9 voicemail web interface
- Contacts (4:12) - How to administer your Option9 contacts and users in the Option9 portal
- Time Frames (3:37) - How to configure Time Periods and Answering to control call routing
- Phones (0:55) - How to view and administer handsets associated with your account
- Music on Hold (1:34) - How to upload and administer your own hold music and recordings
- Call History (1:30) - How to view your entire call history and any call recordings, including filtering and exporting
