MagnaVoIP makes it very easy to view and sort your calls based on variables such as call duration, cost, and hangup cause. The following list of options should provide a helpful tool for find finding historical calls throughout the system. Some of the columns below may not be viewable to you depending on your account type.
Searching for Calls
Option
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Details
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From number |
If you want only certain received calls to be displayed, then you can use the drop-down list and the text box to search through the list:
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To number |
If you want only the calls placed to certain phone number(s) to be displayed, then you can use the drop-down list and the text box to search through the list:
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Account name | Fill in the account name (on service provider, organization or user levels) you are searching for. |
Charging plan | Fill in the charging plan name that generated the call cost you are searching for. |
CallID | Fill in the unique number that Asterisk generated to identify the call. |
Through channel | Search only for the calls that were directed through a specific channel. |
With CallerID | Fill in the CallerID of the person that placed the call. |
With network code | Specify the code of the network whose calls you are looking for. |
Selected channel prefix | This value is available only for outgoing external calls. It contains the prefix of the dialed number that was matched with one of the area codes defined in the routing channel's costs. |
SIP-CallID | It is used to identify all SIP packets that belong to a particular call. |
Called DID | The called Direct Inward Dialing (DID) number. |
PRI channel | The identification number of the PRI card that contains the channel through which the call was made. |
Call duration | Specify the call duration limits by filling in the fields from the rule: Bigger than <x> seconds and/or smaller than <y> seconds. |
Call cost | Specify the call cost limits by filling in the fields from the rule: Bigger than <x> and/or smaller than <y>. |
Profit | Specify the profit limits by filling in the fields from the rule: Bigger than <x> and/or smaller than <y>. |
Call ended with |
Filter the calls based on their resolution:
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Start search on <x> and end on <y> | Use the text boxes or click the calendar icon to specify the period you want to search. |
Hangup cause | Choose a certain hangup cause to be used as search criteria. |
Display |
Filter the search results:
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Limit search by call context |
Filter the search results:
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Limit search by application |
Filter the search results by the application used by Asterisk to handle the call:
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Call List
The Call List area is where the searched calls are displayed. By default, MagnaVoIP displays all the calls from the current month. You can select data from the previous months by choosing the desired month and year in the drop down list in the upper left hand corner.
Table Column
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Details
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T |
The call type. |
A |
The application used by the call. |
From |
This column lists the CallerID, for example |
To |
This column lists the CallerID, for example |
Transfer source | This column lists the number of the source extension if the call was transferred to another extension. If not, then '-' will be displayed. |
Transfer destination | This column lists the number of the destination extension if the call was transferred to another extension. If not, then '-' will be displayed. |
Call schematic |
This column displays the call flow:
This table displays, for the local calls of all the extensions in the system, one record for the incoming flow and another one for the outgoing flow. |
Ringing started | The date and time the called extension started ringing. The Initiated and Ringing started parameters show the actual time required for the called extension to start ringing from the moment the call was initiated by the caller. |
Answered | The date and time the call was answered. |
Initiated | The date and time the caller dialed the callee's number, initiating the call. |
Call duration | The total length of the call, displayed in the hh:mm:ss format. |
CallID | The unique number that Asterisk generated to identify the call. |
Organization | The name of the organization owning the extension. |
SIP-CallID | The identification number of the SIP packets belonging to a particular call. |
Called DID | The called Direct Inward Dialing (DID) number. |
CallerID |
The callerID of the person that placed the call. |
PRI channel | The identification number of the PRI card that contains the channel through which the call was made. |
Call cost | The cost of the call for the logged in user. |
Profit |
The profit made by the logged in user from this call. |