03 - Voicemail

Phone Voicemail Access and Company Directory

 

*95 – listen to your Voicemail messages

If you have Voicemail enabled for your extension, you can dial *95 from your extension phone keypad in order to manage voice mail messages. You can listen and delete voice mail messages using the integrated menu. The Voicemail password is required in order to access the mailbox over the phone. The mailbox management features are also available in the MagnaVoIP web interface, in the Mailbox area.

You can also access your mailbox, if you call your extension number and press * after you hear the Voicemail welcome message. This is a good idea, if you call your extension from another extension or you call your extension public phone number from an external phone number.

 

*950 - enable/disable your Voicemail

If you have Voicemail enabled for your extension and you want to disable it, or if it is disabled and you wish to enable it, dial *950 from you extension phone keypad in order to change the status of your Voicemail. The mailbox management features are also available in the MagnaVoIP web interface, in theMailbox area.

 

*95EXTENSION_NUMBER - call directly to the voice mail of an extension.

You can use *95EXTENSION_NUMBER to leave a message to an extension without actually calling that extension. This feature is useful if you want to leave a voice mail message to an extension without waiting for the Voice mail to automatically enter after a fixed number of seconds.

 

#3EXTENSION_NUMBER - transfer an active call to the Voicemail of a particular extension.

You can use #3EXTENSION_NUMBER when an extension receives a call and cannot handle it. The called extension can then transfer the active call directly to the Voicemail of a particular extension where the caller's issue can be addressed.

  • 37 Users Found This Useful
Was this answer helpful?

Related Articles

01 - Who is this for?

PrefaceWho Should Read This GuideAll MagnaVoIP HostedPBX extension owners should read this. The...

02 - Access System Features (star codes)

Access System Features Extension Not Involved in a ConversationIn order to access any of the...

04 - Queues and You

Queue Agents   *96 – log in the queue agent owning the extension If you are an...

05 - Ringing and pickup

Ringing Calls   Pick Up Another Extension's Call Let's consider the following example:...

06 - Conferences

Initializing a Conference To initialize a conference from a local Phone...